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  1. FAQs

Advice and guidance

Local and national organisations.

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Cambridge Job Centre Plus

Henry Giles House, 73-79 Chesterton Road, Cambridge, CB4 3BQ
Contact 0845 604 3719  Website

 

Cambridge Citizens Advice Bureau

66 Devonshire Road, Cambridge, CB1 2BL
Contact 0344 848 7979  Email Website

                                                                       

Citizens Advice Rural Cambs

Contact 0344 2451292 Website                                                          

Adult Sensory Services 

Sensory Services works with adults, and some children, who are deaf-blind, deaf, hard of hearing, registered blind, partially sighted or experiencing visual loss to help them stay as independent as possible. 
Contact 0345 045 5202 Email Website

                 

Children Sensory Services

Sensory Services' Visual Impairment team support children who have a medically diagnosed visual impairment, which cannot be corrected by wearing glasses, to receive specialist help with their education and learning.
Contact 01480 373434  Email Website  

                                                                                                   

RNIB

Offers practical help, advice and tips on finance, employment and benefits to support blind and partially sighted people to remain independent.
Contact 0303 1239999 Email Website

Published: 5th July, 2018

Updated: 7th April, 2021

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Advocacy services

Advocacy services help people access information and services; be involved in decisions about their lives; explore choices and options; defend and promote their rights and responsibilities and speak out about issues that matter to them.

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VoiceAbility Cambridgeshire

VoiceAbility is an independent charity supporting people to be heard in decisions about their health, care and wellbeing.
Contact 0300 222 5704 or [email protected]
https://www.voiceability.org/support-and-help/services-by-location/cambridgeshire

                                                                                                                                                                                   

Realife                                                                                                                   

Realife is a local, independent charity organisation that offer an advocacy service to people who are isolated and marginalised. 
Contact: 01223 420850 or [email protected] 
http://www.realife.org.uk/

                                                                                                                                                                      

Published: 19th April, 2018

Updated: 10th February, 2021

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Alex Innes

Outreach Worker - City and South East Cambs

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Email: [email protected]

Tel: 01223 420033 

Published: 20th January, 2021

Updated: 14th June, 2022

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Antony Moore

Chief Executive

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Email: [email protected]

Tel: 01223 420033

Published: 10th April, 2018

Updated: 14th June, 2022

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Becky Cawdry

Communications and Operations Manager

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Email: [email protected]

Tel: 01223 420033 

Published: 10th April, 2018

Updated: 15th June, 2022

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Benefits and welfare

Disability and sickness benefits and schemes.

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Carers and disability benefits

www.gov.uk/financial-help-disabled/disability-and-sickness-benefits

                                                                                                

Access to Work scheme  

The Government Access to Work scheme is a scheme run by Jobcentre Plus.  The scheme provides advice and practical support to disabled people to enable them to work alongside their colleagues.
Contact 0303 1239999 or [email protected] 
http://www.rnib.org.uk/information-everyday-living-work-and-employment-practical-support/access-work-scheme 

                                                     

Henshaws

A summary of concessions and benefits for blind and visually impaired people.
https://www.henshaws.org.uk/benefits/

                                                                                                                                    

Published: 13th April, 2018

Updated: 1st October, 2019

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Cam Sight Between the Wars

In April 1921 it became a formally registered charity as the Cambridge Society for the Blind and within six months, re-named itself the Cambridgeshire Society for the Blind.

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With the Blind Persons Act of 1920, it became possible to establish a formal register of local blind people and their care became the responsibility of the state in conjunction with local government and local voluntary organisations.The Cambridge Society was well placed to step in and help. In April 1921 it became a formally registered charity as the Cambridge Society for the Blind and within six months, re-named itself the Cambridgeshire Society for the Blind. It was given the responsibility by the county council for administering the Blind Persons Act and received a grant from the Ministry of Health.

How was this money used?

Two home teachers were employed who visited clients and taught Braille and handicrafts. In 1923 they made 2,444 visits to the 146 blind people who were on the register. Another activity was the distribution and maintenance of wireless radio sets distributed through the help of volunteers. The Society operated a Holidays Savings Club offering seven shillings for every pound saved by a blind person towards a holiday.  The actual arrangement of the holiday, often at the seaside was undertaken by the Society.  The work of the Society did not stop there. It bought craft implements for blind people taking up a trade and made money available to people buying a house or needing a housekeeper. Toys and school uniforms were purchased for children. After 1930 however, the grant from central government ceased and funding of the scheme was transferred to the local authority.

You can read an example of meeting notes from 1920s, transcribed here.

The Depression of the 1930s proved an enormous challenge for Cam Sight. In Parliament there were calls by Labour for the state to take over all responsibility for blind people but the National Government believed this would remove any incentive for blind people to earn a living.  Cambridgeshire had an estimated two hundred blind people in the 1930s and the organisation made sure they were supported. Cam Sight collaborated with National Institute for the Blind and the National Library for the Blind to try to maintain the activities on offer. Finally, Cam Sight appealed to the public for funds to make sure visually impaired people did not suffer unduly at a time of deprivation.  The only public money Cam Sight received was the grant from Cambridgeshire County Council but this had to be used for administration and training, not for assisting blind people in poverty. However, money raised by the Society through charitable donation was used for their care.

In 1936, the Society actively championed the cause of blind people who were unemployed. Cambridgeshire was one of the few counties that looked after visually impaired people through the Victorian Poor Law which was coming to the end of its long life. The ‘dole’ was administered by the local Public Assistance Committee. On behalf of the Society, Mrs Rackham moved at a council meeting that that blind people should be relieved through the Blind Persons Act. Mrs Rackham disputed that the dole was adequate for the needs of blind people. In her view, an extra five shillings a week should be awarded to three blind people in the area who were destitute. Although Alderman Tebbutt for Cambridgeshire County Council resisted her proposal claiming that it was merely ‘sob stuff’, but the Committee came round to the idea and awarded the money.

In terms of the services it provided, the Society was active in promoting the use of Braille as well as other skills useful for work. A young girl who was both deaf and blind, was provided with a home teacher by the Society who helped her to converse with others by manipulating the hand with a special code. The Society also assisted a man who lost his sight in middle age.  He was helped to find work he could manage and ended up running a lodging house. The Society also developed a close working relationship with Addenbrooke’s Hospital in Cambridge.

Cam Sight was organised by a committee of both sexes but is difficult to ignore the contribution of some formidable women, particularly Mrs. Adene.  Mrs Adene was the Society’s president in the interwar years and she also chaired the local Maternity and Child Welfare Committee, which sought to prevent blindness in children. Charitable organisations like the Cambridgeshire Society gave women a distinctive social prominence. Mrs. Adene organised sales of goods that, she proudly proclaimed competed in price with goods made by sighted workers.

Entertainment was provided through weekly club meetings and summer garden parties. Mrs Adene held a garden party at her home at Babraham Hall, that was attended by blind people from twenty villages in Cambridgeshire. Fund raising activities included local amateur dramatics in which blind members took part. Strong support for the Society’s work at local level came from churches in the Cambridge area. The Society continued to be active in promoting wireless (radio) for blind people and to ensure that sets were made available in many homes.

The use of white sticks was an innovation in the 1930s and the Society received a grant for their purchase. The Society also helped to educate the public by arranging for a feature in the local press, which commented that the sticks should encourage sighted people to offer assistance and to allow the blind to ‘walk in the streets in safety and comfort’. It warranted the publication of a photograph of four blind people with their new sticks so that motorists and pedestrians would be aware of its meaning.

During the Second World War, the Society played an active part by looking after forty five blind evacuee children. Change came with the end of the war when the county council took over many of its activities.  After the war, Cambridgeshire Council took over all responsibility for the care of blind people and brought the Society’s home teachers under its control. The Society retained its shop however and its weekly Friday club for members. The Society became a limited company in 1950.

Published: 3rd April, 2018

Updated: 9th April, 2018

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Cam Sight since 1945

The post-war years saw the Society moving into new ventures as it now worked with other providers to improve the support provided.

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The post-war years saw the Society moving into new ventures as it now worked with other providers to improve the support provided. Many members of the its community, paid staff, volunteers and those who benefited from their services have left accounts or spoken of their relationships within the community.Their observations and memories have enriched our knowledge of this period.

One of the Society’s first measures was to establish a home for elderly blind people. Money came from the Society’s own funds, donations from Cambridge colleges and a grant of £1,100 from the R.N.I.B. Called ‘Blantyre’, it opened in 1946 at 24 Glisson Road. Seven years later, it was enlarged to house six men and twelve women. In 1954, a second establishment, ‘Kendal’ was opened at 35 Glisson Road. This building housed seven women in need of special care. In 1964 and 1978 more properties were purchased nearby. Individuals were expected to pay rent, but shortfalls were made up by the council whilst the Society took on the responsibility of maintaining the properties. By 1992, twenty-seven residents were living in the Society’s Cambridge properties.

Blantyre House News clipping about closure of The Blind Shop
Photos: Blantyre House (left) and news clipping about closure of 'The Blind Shop' (right)
  
The 1980s brought substantial changes as the blind workers’ shop closed its doors in 1982. The Society refocused on visiting visually impaired people in their homes and providing rehabilitation, training, the provision of special equipment and, as always companionship to all its members. In 1984 it developed a resource centre with funding from the Manpower Services Commission. The Society’s manager and two community workers were joined by dozens of volunteers who dedicated themselves to the growing number of people in need of their services. By the early 1990s, 650 blind and partially-sighted people were being assisted. It was at this point that the name Cam Sight was adopted.

Increasing numbers of people needed support and new technologies available meant that the 1990s were years of change for Cam Sight. In 1992, the Glisson Road house was closed and sold and the Society’s headquarters moved briefly to Oakington before settling in its current home in Green End Road in 1996. It opened an office and equipment centre at in Chatteris in 2008, which in 2018 moved to Chapel Road in Wisbech.

The work of Cam Sight was supported by the development of a team of specialist Sensory Social Workers. The scope of the Resource Centre also evolved as new kinds of low vision equipment increased the independence of visually impaired people. New forms of technology became available and a Technology Trainer was appointed to teach computer skills. Monthly information sessions were introduced to help newly registered people access support and resources available.

Published: 3rd April, 2018

Updated: 9th April, 2018

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Cam Sight Today

Cam Sight continues to work with partners to support local children and adults with low vision and blindness.

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Cam Sight continues to work with partners to support local children and adults with low vision and blindness.

The charity provides emotional support to help people come to terms with a diagnosis of sight loss. It offers practical help including in people’s homes and communities and support in accessing benefit entitlements. It leads monthly social groups in rural areas and groups for teenagers and pre-school children and their families. Equipment and technology centres offer demonstration, advice and training on technology and equipment for independent living including magnifiers, lighting, talking clocks and telephones. Rehabilitation staff provide training in mobility, orientation and skills for daily living. Volunteers support all areas of the Charity’s work and help people by reading, befriending and driving. Vibrant sport’s groups provide bowling, swimming, and tandem cycling.

In Members’ Own Words

The satisfaction these services afford Cam Sight clients is clearly stated by Betty Hogg, who has been assisted by Cam Sight since 2008 when doctors concluded that her sight could not be improved. She said:

 ‘I cannot speak more highly of the friendly service Cam Sight provides and  recommend that anyone with impaired vision should seek their help and guidance’.

Sue Kruczynska relates her favourite memory of Cam Sight:

 ‘A few years ago an elderly lady came in who had lost her sight but wanted to continue her hobby of sewing. I introduced her to some the technology in Cam Sight that could help her keep sewing’.

One of the most special things  Cam Sight offers is to continue working with clients over many years, not just as technologies evolve, but also as the needs of individuals are affected by factors such as ageing and changes of physical surroundings.

John Willis of Meldreth, who has been registered blind for over a decade, tells us of all the people at Cam Sight who have helped him:

‘Cam Sight has been a very great help to me.  Over the ten years since I was registered Blind/Visually Impaired, nine years of involvement with Cam Sight at different levels has been invaluable.  The Cam Sight staff are all very supportive and a great crowd of people without exception’.

Rosemary Kisby has had a similar experience as a number of members of Cam Sight helped her when she was registered blind. They invited her to a support group and assisted her in filling in forms.  She says,

 ‘I have had quite a lot of connection with Cam Sight and have found them all friendly and helpful’.

This enthusiasm is echoed by the Society’s volunteers. Alice Zeitlyn has taught Braille at Cam Sight after she took a course with Nigel Taylor, who was the only social worker for visually impaired people in Cambridge during the early 1980s. Alice has taught Braille ever since about which she is passionate;

‘What I’m always impressed with is that it’s very enjoyable teaching Braille because the people who want to learn are very highly motivated, and I find it addictive; if I don’t have any Braille to do I feel deprived. So they’re very nice to teach’.

Alice finds it sad that Braille is not so widely used nowadays as it has always given the reader ‘independence’.

At the same time, Cam Sight remains active in providing social events and activities.  Christina Davis remembered:

‘The Cam Sight Ten Pin bowling group was launched in 2006 and I was very apprehensive about attending to begin with. However, as time progressed, we all became good friends. I had heard that many younger people attended and I found it a great way to meet new people. I think it’s brilliant that Cam Sight encourages people of all ages to participate in their activities as many organisations that specialise in catering for people with sight loss do not cater for all age groups. I became friends with Kevin Ramsey and over a period of time we grew closer. We got together in October 2007 and got engaged in February 2008 and are still very happy four years on. If it wasn’t for Cam Sight organising a Ten Pin bowling group, I would probably be single!’

Cam Sight also reaches into the areas around Cambridge, organising the Rural Support Monthly Groups. Gwendolin Portman, who has been supported by a group, tells us that;

‘it is good to meet people with similar conditions and to be able to support each other’.

The community which Cam Sight creates provides support in matters which face many members of society.  Several recent clients were full of praise for help they had received in facing financial pressures, figuring out how to accommodate the needs of a recently retired guide-dog during the day when friends and neighbours might not be free to help out, or even the planning of birthday celebrations.

Matt Darkin tells us:

‘When my guide dog Milly retired and I qualified with my second dog, I needed some help taking Milly to the park. All friends and family work during the day so I had the idea to contact Cam Sight to request for some help with walkies. It wasn’t long before people volunteered and now Milly has lots of new friends who take her to the park on a regular basis. This is just one example of the fantastic work Cam Sight does’.

Rita Beresford tells us:

‘I find the staff at Cam Sight very helpful. I am grateful to them for dealing efficiently with matters such as my watch repairs and running the monthly meetings. Staff have visited me a number of times and went to considerable trouble in organising my ninetieth birthday celebration.  My weekly volunteer visitor helps me with a range of tasks including reading the post, banking, gardening and other jobs around the house’.

Published: 3rd April, 2018

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Cambridge Office

In Cambridge, Cam Sight is based at 167 Green End Road, CB4 1RW.

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Cam Sight's Cambridge office is open Monday to Thursday 9am - 5pm, and Friday 9am - 4.30pm. The Equipment Centre is open Monday to Friday 10am – 4pm. 

Address: Cam Sight, 167 Green End Road, Cambridge, CB4 1RW

Telephone: 01223 420033

Email: [email protected]

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Find us by bus

The Citi 2 towards Cambridge North Station / Waterbeach stops directly outside of Cam Sight, at bus stop 'Ashfield Road'. 

The Citi 2 towards Addenbrookes stops further up Green End Road, at bus stop 'Enniskillen Road'. When you get off the bus, turn right and walk 50m. Cam Sight will be on the right on the opposite side of the road. There is a pedestrian crossing at the traffic lights. 

Find us by train

The nearest train station to Cam Sight is Cambridge North. There is a direct train to Cambridge North from 43 stations including the lines served by London King’s Cross, Liverpool Street, King’s Lynn, Peterborough and Norwich. It is a 17 minute walk from the train station. Alternatively, you can catch the Citi 2 bus towards Addenbrookes, which is a 7 minute journey depending on traffic. When you arrive at Cambridge North, walk out through the barriers and head straight outside the doors. In front of you will be two bus stops. The Citi 2 bus departs from the left one, along with bus 9. There is a taxi rank at the station, but there are rarely any taxis. It is recommended to book one in advance.

You can also get to Cam Sight from Cambridge station, which has direct lines from London King’s Cross, Liverpool Street, Stansted Airport, King’s Lynn, Peterborough, and Norwich. There is an active taxi rank at the station, which is located out the front to the right. There is usually a queue and the journey should take 15 minutes depending on traffic. Alternative, you can catch the Citi 1 bus towards Arbury from the station. The bus stops are out the front, to the left, of the station and the Citi 1 departs from the second bus stop closest to the station. You will need to change buses at 'Christ's College' stop, where you will need to catch the Citi 2 bus towards Waterbeach. 

Find us by car

Cam Sight is accessible via J33 of the A14 and via J31 of the M11. To find Cam Sight using in-car satellite navigation, please use this postcode: CB4 1RW. There is limited parking available behind the Cam Sight building which is accessible via the driveway to the right of the building.

Accessibility

There is step-free access with the ramp to the left of the entrance. There is a disabled toilet available on the ground floor. Guide dogs are welcome to visit; bowls are available to give them water and there is a spend pen at the back of the car park. Hearing loop is available, please let our team know in the Centre if you require it.

Published: 10th April, 2018

Updated: 7th May, 2019

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Cambridge transport

Local transport and travel services.

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Cambridge Dial-a-Ride

Non-profit organisation which provides local transport services that are safe, affordable, and accessible to community groups and to individuals who have difficulty in accessing public transport.
1 Coldham’s Road, Cambridge, CB1 3EW

Phone 01223 506335 Email Website

                                                                                                                                                              

Shopmobility

Wheelchairs (electric or manual) or electric scooters can be borrowed for those with mobility needs from Level 4 of the Grafton East car park Level -1 of the Grand Arcade car park. Visually impaired people can be accompanied on a shopping trip or visit, for up to two hours.

Contact 01223 461858 (Grafton East office) or 01223 457452 (Grand Arcade office) Email Website

  

Cambridge Railway Station

Cambridge station is the principal station serving the city centre. The station stands at the end of Station Road, off Hills Road, 1 mile south-east of the city centre. It is the northern terminus of the West Anglia Main Line, down the line from London Liverpool Street and London Kings Cross. Other routes which start at the station include the Fen Line to King’s Lynn, the Breckland Line to Norwich, services to Ipswich on the Ipswich to Ely Line, and the Cambridge Line, heading southwards and following an alternate route, to London King’s Cross, via Hitchin.

Cambridge Railway Station
Station Road

Cambridge
CB1 2JW

Contact 0800 028 28 78 Website

  

Cambridge North Railway Station

Located in Chesterton, close to Cam Sight and Cambridge Science Park. The station is on the Fen Line, which runs from King’s Lynn to London. It connects to the Cambridge Guided Busway, which provides an interchange with Park & Ride and local bus services.

Cambridge North Station
Cowley Road
Cambridge
CB4 0WZ

Contact 0345 600 7245 (option 4) if calling from a mobile Website

                                                             

Cambridge Bus Station

Drummer Street 
Cambridge
CB2 1GG

                                                                            

Stagecoach East Bus Company

Stagecoach, 100 Cowley Road, Cambridge, CB4 0DN
Contact 01223 433250
Disability helpdesk contact 01223 433250
Email Website

                                                                                                                                  

Cambridge Park and Ride sites

Trumpington, CB2 9FT – Blue Buses
Babraham Road, CB22 3AB – Green Buses
Newmarket Road, CB5 8AA – Orange Buses
Milton, CB24 6DQ – Purple Buses
Madingley Road, CB3 0EX – Red Buses

All services stop in Central Cambridge at either Downing Street, St Andrew’s Street, Emmanuel Street or Drummer Street. The Newmarket Road and Milton Park & Ride services also call at The Grafton bus interchange.

                                                           

The Guided Busway

The Guided Busway, known locally as The Busway, connects Cambridge, Huntingdon and St Ives. Website

                                                                                  

Published: 13th April, 2018

Updated: 7th April, 2021

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Common eye conditions

A brief overview of the six most common eye conditions.

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Age-related Macular Degeneration

Age-related macular degeneration (AMD) is a problem with your macula that causes sight distortion or loss to your central vision. It is not painful and it doesn't result in total sight loss. The exact causes are unknown but certain factors are thought to increase your chances of developing AMD such as smoking, sunlight, age and gender.

The result of AMD is that when you look directly at something like the TV or photos, it causes a blurry patch in the middle of your vision which over time can become blank.                                                                                                             

Example of sight with AMD

Picture: Example of sight with AMD

                

Diabetic retinopathy

Diabetes is a condition where the amount of sugar in your blood is too high. To regulate the amount of sugar in your blood your body relies upon a hormone called insulin. Diabetes occurs when your body either produces very little or none of the hormone insulin (called Type 1 diabetes) or the insulin that is produced does not work properly or there isn’t enough of it (called Type 2 diabetes).

Both types of diabetes can cause damage to tiny blood vessels in the back of the eye that supply the retina. This is called diabetic retinopathy. The blood vessels may swell and leak blood or fluid, or larger blood vessels may become blocked causing new, very weak blood vessels to grow in the wrong place on the retina. In very advanced cases, the retina can become detached.

Diabetic retinopathy is very varied in severity.  If mild and the blood vessels only swell or leak slightly, you may not notice any symptoms at all. 

If the blood vessels affected are on the macula, your central vision and ability to see detail will be affected. In the more advanced stages or if the diabetes isn’t controlled, blood vessels can bleed more severely and more suddenly obscuring patches of your sight where the bleeds occur.  Total sight loss can occur in extreme cases.

With diabetic retinopathy vision can change continually and unpredictably, even over the course of a day or within a day. This could mean a deterioration in sight or maybe just a change as the patches of obscurity move around.

Picture: Example of sight with diabetic retinopathy 

              

Cataracts

A cataract is a clouding of part of your eye called the lens. A common myth is that it is a layer of skin that grows over your eye. Many people over 60 have some cataract and the vast majority can be treated successfully. Early cataracts may not affect your sight and do not need treatment.

Cataracts can form at any age. The most common type of cataract is age-related cataract and they develop as people get older. In younger people cataracts can result from conditions such as diabetes, certain medications and other longstanding eye problems. Cataracts can also be present at birth. These are called congenital cataracts.

Cataracts causes vision to become blurred as the cataract is like a frosted glass interfering with your sight.

Picture: Example of sight with cataracts

                         

Glaucoma

Glaucoma is the name given to a group of eye conditions which cause damage to the optic nerve. This damage can be caused by increased pressure in the eye damaging the optic nerve, or by a weakened optic nerve, or often by a combination of the two.

This high pressure in the eye is not linked to blood pressure. It is caused when drainage channels in the eye become blocked and there is a build-up of fluid in the eye.

There are different types of Glaucoma depending upon the speed at which the drainage channels become blocked or whether another eye condition has caused the Glaucoma. In very rare cases babies can have Glaucoma caused by a malformation of the eye.

Glaucoma can develop very slowly and may be symptom-free at first. Left to develop untreated it can cause loss of your side (peripheral) vision leaving you only able to see things directly in front of you (tunnel vision).

Example of sight with Glaucoma

Picture: Example of sight with glaucoma

                                      

Retinitis Pigmentosa

Retinitis Pigmentosa (RP) is the name given to a group of inherited diseases of the retina that all lead to a gradual progressive reduction in vision.

The age at which symptoms start is variable and may vary with the different genetic types. The rate at which vision deteriorates is also variable but is generally very slow with changes occurring over years rather than months. In approximately half of all cases (50 to 60%) there are other family members with RP.

Difficulties with night vision and peripheral vision are usually the first things that are noticed. Later, reading vision (detailed vision) and colour vision are usually affected and eventually some people may become blind.

Picture: Example of sight with RP   

   

                                                                                              

Charles Bonnet Syndrome

Charles Bonnet Syndrome (CBS) is a common condition among people who have lost their sight. It causes people who have lost a lot of vision to see things that aren't really there, known as visual hallucinations.

CBS can be distressing but the hallucinations are usually not permanent. Many people experience hallucinations for a year to eighteen months before they become a lot less frequent.

 

Published: 5th April, 2018

Updated: 13th April, 2018

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Council information and support

A list of councils in our region where people can complete forms, email or make phone calls for help.

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Cambridge City Council

Contact 01223 457 000 or email [email protected]
https://www.cambridge.gov.uk/coronavirus-ask-for-help

  

East Cambridgeshire District Council

Contact 01353 665 555 or email [email protected]
https://www.eastcambs.gov.uk/content/coronavirus-community-support

    

South Cambridgeshire District Council

Contact 03450 450 500
https://www.scambs.gov.uk/coronavirus/

    

Fenland District Council

Contact 01354 654 321
https://www.fenland.gov.uk/coronavirus

  

Huntingdonshire District Council

Contact 01480 388 388
https://www.wearehuntingdonshire.org/

  

Peterborough City Council

Contact 01733 747 474
https://www.peterborough.gov.uk/healthcare/public-health/coronavirus

Published: 3rd April, 2020

Updated: 12th January, 2021

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Dawn Preston

Client Services Manager - North Cambs

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Email: [email protected]

Tel: 01945 660795

Published: 10th April, 2018

Updated: 15th June, 2022

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East Cambridgeshire Transport

Local transport and travel services.

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Dial-a-Ride Service East Cambs

Affordable and accessible door to door service for those who find it difficult to use public transport.  Dial-a-Ride enables passengers to access local services, attend medical appointments and enjoy social activities.
Phone 01638 664304 Website

       

Community Car Service East Cambs

This service is provided by the Voluntary Network and through a team of volunteers that help passengers travel a little further afield.  The service is particularly useful for those trying to access hospital appointments. 
Phone 01638 664304 Website

      

Ely Shopmobility

Provide electrically powered scooters and manual wheelchairs to help people who have limited mobility to shop and use the other facilities in Ely.  Located at the Ely Museum office in Market Street. 
Phone 01353 666655 (Ely Museum office) Website 

                    

Ely Railway Station

Station Road,
CB7 4BS 
Phone 0345 600 7245

    

Littleport Railway Station 

Station Road, Littleport 
CB6 1JL 
Phone 0345 026 4700

Published: 8th June, 2018

Updated: 7th April, 2021

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Eye clinics

Hospitals and clinics across Cambridgeshire.

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Eye Clinic Cambridge University Hospitals

Outpatients who require treatment for conditions relating to the eye.
Addenbrookes Hospital, Hills Road, Cambridge, CB2 0QQ
Contact Angela Watts, Eye Clinic Liaison Officer on 01223 216577 or [email protected]
www.cuh.nhs.uk/for-patients/contact-outpatient-clinics/all-clinics/clinic-3-eye-clinic

     

Anglia Ruskin University Eye Clinic

Optometry and ophthalmic dispensing students provide optical care to the local community.  Students carry out eye examinations fully supervised by qualified optometrists who are a mixture of full-time lecturers and visiting clinicians from local practices.
Contact 01223 698070 or 0845 1962070
www.anglia.ac.uk/science-and-technology/about/vision-and-hearing-sciences/university-eye-clinic

                                                                                                                                                                          

Hinchingbrooke Hospital, Huntingdon

Hinchingbrooke Park, Huntingdon, PE29 6NT
The Eye Unit, 1st Floor of the Treatment Centre
Contact Vicky French, Eye Clinic Liaison Officer on 01480 416416 (ext 3190) or
[email protected] 
Outpatient appointments 01480 416509 
Orthoptic department 01480 847444 
www.nwangliaft.nhs.uk/a-z-of-services/e/eyes-opthalmology/ 

                                                                                       

The Queen Elizabeth Hospital, King's Lynn

NHS Foundation Trust, Gayton Road, King's Lynn, PE30 4ET
Ophthalmology Outpatients department 01553 613073
http://www.qehkl.nhs.uk/ophthalmologyoverview.asp?s=information&p=Ophthalmology

                                                 

Princess of Wales Hospital, Ely                  

Princess of Wales, Lynn Road, Ely, CB6 1DN 
https://www.cambscommunityservices.nhs.uk/contact
http://www.cambscommunityservices.nhs.uk/contact-find-us/our-sites/princess-of-wales-hospital-ely

                              

Doddington County Hospital, March

Doddington County Hospital, Benwick Road, Doddington, March, PE15 0UG 
https://www.cambscommunityservices.nhs.uk/contact
http://www.cambscommunityservices.nhs.uk/contact-find-us/our-sites/doddington-hospital              

                            

North Cambridgeshire Hospital, Wisbech    

North Cambridgeshire Hospital, The Park, Wisbech, PE13 3AB 
01945 488088
http://www.cambscommunityservices.nhs.uk/contact-find-us/our-sites/north-cambs-hospital-wisbech

   

Anglia Community Eye Service (ACES)

32 Cromwell Road, Wisbech, PE14 OSN
01945 466222 or [email protected]
www.aces-eyeclinic.co.uk

            

Published: 13th April, 2018

Updated: 20th March, 2020

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Eye tests

Optometrists, home visiting Opticians and the Minor Eye Conditions Service.

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The College of Optometrists

Find an Optometrist search directory
www.lookafteryoureyes.org/eye-examinations/find-an-optometrist/?postcode

              

Specsavers

Specsavers have a team of mobile opticians that provide a comprehensive home eyecare service to those who cannot get to a branch without assistance.
Contact 0800 198 1132
www.specsavers.co.uk/home-eye-tests

      

The Outside clinic

The Outside clinic provide a comprehensive home visiting eye test service carried out by an Optician specialist.
Contact 0800 60 50 40 or [email protected] 
www.outsideclinic.co.uk/sight-test/

                         

The Minor Eye Conditions Service

The Minor Eye Conditions Service (MECS) treats conditions which do not necessarily need specialist hospital examination, in convenient locations and is carried out by specially trained Optometrists. 
www.cambridgeshireandpeterboroughccg.nhs.uk/your-health-and-services/minor-eye-conditions-service/

Published: 21st August, 2018

Updated: 3rd July, 2020

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Fenland Transport

Local transport and travel services.

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March Railway Station

Station Road, March
PE15 8SJ
Contact 0800 028 2878

        

Fenland Association for Community Transport (FACT)

FACT is not-for-profit organisation which provides accessible, affordable and safe transport services across the Fenland Area of Cambridgeshire to people who have difficulties using conventional modes of transport.
Contact: 01354 661234 or Email Website

     

Fenland Community Car Scheme 

Offer organised lifts for peopsle who need to make essential medical or social journeys and cannot get there by other means. 
Website

Published: 8th June, 2018

Updated: 7th April, 2021

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Food Shopping

Supermarket and food delivery information.

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RNIB                 

Key information and links to big supermarket chains
https://www.rnib.org.uk/connect-community/connect-news-and-stories/essential-links-and-information-supermarket-opening-times

    

Cambridge Local Shops

A list of local shops offering a delivery service
www.cambridgelocalshops.co.uk

 

Fenland Association Community Transport (FACT)

A shop and drop service for vunerable people.  Working closely with local stores and supermarkets. 
contact: 01354 661234
www.fact-cambs.co.uk

 

Ely and Soham Association Community Transport (ESACT)

A shop and drop service for vunerable people.  Working closely with local stores and supermarkets. 
contact: 01354 661234
www.esact-cambs.co.uk/

Published: 3rd April, 2020

Updated: 15th May, 2020

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Gemma O'Shea

Community Fundraising Officer

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Email: [email protected] 

Tel: 07375 674768

Published: 10th April, 2018

Updated: 15th June, 2022

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Georgina Hollinshead

Mobile Outreach Lead - South Cambs

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Email: [email protected]

Tel: 01223 420033

Published: 22nd March, 2019

Updated: 14th June, 2022

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Going out

Access guides to venues and locations in the UK

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AccessAble

AccessAble is a website that provides an accessibility guide to venues and locations in the UK.
https://www.accessable.co.uk/

                     

GoodFoodTalks

GoodFoodTalks is a website that provides accessible menus to UK restaurants for people with low vision and blindness.
www.goodfoodtalks.com

Published: 11th April, 2019

Updated: 20th November, 2019

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Hannah Headley

Family Worker

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Email: [email protected]

Tel: 01223 420033

Published: 10th December, 2021

Updated: 14th June, 2022

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Help and Advice

Local organisations

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Age UK Cambridgeshire and Peterborough

Providing help with basic shopping and prescriptions as well as support with social isolation and loneliness.
Helpline 0300 666 9860 or email [email protected]
www.ageuk.org.uk/cambridgeshireandpeterborough/

  

Care Network Cambridgeshire

Delivering essential supplies and prescriptions for vulnerable adults and those self isolating.
Helpline 01223 714433 Monday-Friday 9-5pm & Saturday-Sunday 10am-4pm
https://care-network.org.uk/

  

Healthwatch Cambridgeshire

Provide information on health and social care services and welcome people's feedback of patient experiences.
Contact: 0330 355 1285
www.healthwatchcambridgeshire.co.uk/

Published: 9th April, 2020

Updated: 12th January, 2021

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    Our equipment centres in Cambridge and Wisbech display a wide range of demonstration items and equipment. Please contact us to book an appointment.

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